Please Note - When you add items to your basket it will pre-select the delivery fee, as you continue with your order you will be able to change this to the correct delivery area or select to collect.

    • Same day delivery cut of is 12.00pm Monday - Friday & 11.00am on Saturday.

    • DT1* – Dorchester & Poundbury - £6.00

    • DT2* – Outer Dorchester - £7.00

    • DT3*– Outer Weymouth, Chickerell, Broadwey, Radipole, Osmington, Preston, Littlemoor, Portesham, Abbotsbury & Langton Herring - £5.50

    • DT4* – Weymouth, Melcombe Regis & Wyke Regis - £5.50

    • DT5* – Portland,Fortuneswell, Easton, Southwell, Weston & The Grove - £6.00

    • In-store collections are available all day

    • Monday & Tuesday - 8.30 am - 5.00pm

    • Wednesday - 8.30 am - 3.00pm

    • Thursday - Friday - 8.30 am - 5.00pm

    • Saturday 8.30am - 1.00pm

  • Our National delivery service is available Tuesday-Saturday & orders are sent from our shop in Weymouth through the courier APC next-day delivery if ordered before 12.00 pm, Unfortunately we can not specific the time of delivery & a signature is required on delivery, if no one is home & there is a safe place/neighbour to leave the flowers we always ask for the courier to do this. If there isn’t a safe place or neighbour to leave them, the driver will take the flowers back to the depot to be re-delivered the next day. If this does happen, this is out of Floral Couture by Jay's control & can not take responsibility for this.

    In the unlikely event that there is a delay with the courier & your delivery is a day late arriving, we will do what we can to make sure the flowers are in the best condition when arriving the next day, but Floral Couture by Jay can not take responsibility for this delay. If there are any delays over one day we will send out a fresh new bunch.

    If you need to cancel/rearrange your order then you will need to notify us as soon as possible by calling on 01305 773 940 or email us at orders@floralcouturebyjay.co.uk Please note if your order has been made & sent out for delivery or delivered then we are unable to refund you.